Terms of service

The agreement between you and us, in words we can both stand behind.

This is the contract that governs your use of Lifr. We've tried to write it in plain English, with a short plain-English gloss next to each clause. The legally-binding version is the full paragraph — but if the gloss and the clause contradict each other, email us and we'll fix the clause.

Effective: April 1, 2026 Version: 2.4 Jurisdiction: Scotland, UK Changes: Email legal@lifr.global for prior versions
Our six promises to you.
  • Cancel anytime. Two taps. No calls, no retention flow.
  • Export everything. Your data in a documented JSON format, always.
  • No surprise price hikes. We lock your rate for 12 months.
  • 30-day refund. No questions, no justification needed.
  • Never sold or AI-trained. Your tasks are your tasks.
  • Graceful wind-down. If we shut down, you get 90 days of notice and an export.

§ 01Who this agreement is with.

These terms form a binding agreement between you ("you", "your") and Lifr Ltd, a Scottish company (SC772101) at 11 Rutland Square, Edinburgh EH1 2AS, United Kingdom ("Lifr", "we", "us"). By creating an account, installing the app, or using the extension, you agree to these terms.

By using Lifr, you agree to this. If you don't, don't use it.

§ 02Your account.

You must be at least 16. You are responsible for keeping your login secure. If someone accesses your account because you shared your password or left a device unlocked, that's on you — not us. Tell us immediately if you suspect unauthorized access.

One account per person. Household sharing is different — those get shared workspaces, not shared logins.

You look after your own password. Don't share it. One account per human.

§ 03Acceptable use.

Use Lifr for your own life, your household, or your clients (if you're a coach on the creator program). Don't:

  • Resell access, scrape, or automate the app outside the documented API.
  • Use Lifr to do anything illegal, harass anyone, or harm others.
  • Attack our infrastructure, bypass rate limits, or probe for vulnerabilities outside our responsible disclosure program — email security@lifr.global.
  • Impersonate other users or create fake households.
Use it like a person, not a bot. Don't do illegal things with it.

§ 04Subscriptions & billing.

Paid plans auto-renew monthly or annually at the rate shown at checkout. The rate you sign up at is yours for life — if we ever raise prices, you pay what you joined at, forever. If a pricing change ever affects grandfathered subscribers (which we commit not to do), we will email you 60 days in advance with a one-click option to cancel and a full export.

Taxes are added at checkout where required (UK VAT, EU VAT via OSS, US sales tax where applicable). Payment is processed by Stripe under their terms.

You pay monthly or yearly. We lock your price for a year. Tax is extra where the law says so.

§ 05Refunds & cancellation.

Cancel anytime from Settings → Billing. Two taps. No retention flow, no "wait, let's talk", no offer to halve your price. When you cancel:

  • You keep access until the end of your current billing period.
  • If you cancel within 30 days of first payment, we refund you in full, no justification needed.
  • Annual plans can request a pro-rated refund at any time in the first 60 days.
The no-justification refund.If Lifr didn't work for you in the first 30 days, we'd rather give your money back than hold it. Email billing@lifr.global — processed within 5 business days.
Cancel in two taps. Full refund in the first 30 days, no questions.

§ 06Your content — stays yours.

The tasks, notes, plans, rotations, and everything else you put into Lifr belong to you. We claim no ownership. You grant us a narrow license to store, process, sync, and display your content only so we can operate the product for you.

We will never use your content to train AI models, ours or anyone else's. If we ever need to change that, every user gets 60 days' written notice and a one-click opt-out with full data export.

Your data belongs to you. We only touch it to run the app for you. We don't train AI on it.

§ 07Our service, our rights.

Lifr (the software, the brand, the designs, the copy) is ours. We license it to you under these terms while your account is active. You don't get to copy the source, reverse-engineer the apps beyond what the law permits, or build a competing product using Lifr's distinctive visual system.

The app is ours. You get to use it while you're a customer. Don't photocopy it.

§ 08Beta features.

Features marked "Beta" in the app are experimental. They might break, disappear, or change without notice. If something important depends on a beta feature, don't. We'll tell you which is which.

Beta stuff is beta stuff. It might vanish.

§ 09Third-party services.

Lifr uses Stripe, Supabase, Cloudflare, Postmark, and a handful of other subprocessors listed in our Privacy Policy. When you use their parts of the product, their terms also apply. We've picked each of them carefully and hold them to written data-processing agreements.

We use a few carefully-chosen services. Their rules apply when you touch their parts.

§ 10Termination.

You can close your account anytime from Settings → Data. We can close your account for repeated violations of the acceptable-use policy (§ 03) — but we'll email you first with specifics and a 14-day window to resolve it, unless the violation is egregious (fraud, abuse, attacks on our infrastructure).

You can leave anytime. We can ask you to leave only if you're breaking the rules.

§ 11Warranties & liability.

Lifr is provided "as is" and "as available". We work hard to keep the app running, but we can't promise it will never crash, lose data, or be temporarily unavailable. Our total liability to you is capped at the amount you've paid us in the 12 months before the claim.

This cap doesn't apply where the law says it can't (fraud, gross negligence, death or personal injury caused by our negligence, etc.). Consumers in the UK and EU have statutory rights that these terms don't reduce.

If we really mess up, our liability is capped at what you paid us. Except where the law says otherwise.

§ 12Changes to these terms.

When we change anything material, we email every user at least 30 days before the change takes effect. Minor edits (typos, clarifying rewrites) are logged but not emailed. Previous versions are available on request — email legal@lifr.global.

If you don't agree to a change, you can cancel before it takes effect — and you'll get a pro-rated refund for any unused time.

We'll tell you 30 days before we change anything big. If you hate the change, cancel.

§ 13Governing law & disputes.

These terms are governed by the laws of Scotland. Disputes go to the courts of Scotland, unless you're a consumer in another UK nation or the EU — in which case you can also bring a claim in your local courts, and your local consumer law applies where it gives you stronger protections than ours does.

Before either of us runs to a court, please email legal@lifr.global and give us 30 days to try to fix it. Most things get fixed that way.

Scottish law governs this. Let's talk before we sue each other.

§ 14If we shut down.

If Lifr ever has to wind down, you'll get 90 days' written notice before anything stops working. In those 90 days:

  • The app will keep running at current quality.
  • You won't be charged again.
  • You'll get a one-click export of everything you've ever put in.
  • We'll publish a post explaining what happened, because we built in public and we'll leave the same way.
A promise worth writing down.We won't pull a Sunrise. We won't pull an Evernote. We'll give you time, an export, and an honest explanation.
If we close, you get 90 days' warning and a full export. We won't leave you stranded.

§ 15Contact.

Questions about these terms: legal@lifr.global. Billing: billing@lifr.global. Everything else: hello@lifr.global. All three are read by actual humans.

Something wrong here?

If any clause in these terms contradicts how we actually behave, or feels unfair, tell us. We rewrite these every time a user points out something we've gotten wrong.

Email legal@lifr.global